Info and Frequently Asked Questions

Do cellular phone signal boosters really work?
There are a lot of cellular phone signal boosters out there that, quite frankly, do not live up to their promises. KS Antenna Solutions products do. They are designed to take the same signal you outside and bring it inside, amplifying the signal indoors. For North American products CLICK HERE. For UK and international products CLICK HERE.

Who needs a cellular phone signal booster?
If you are tired of being part of the 35%+ of wireless phone users having trouble maintaining cell phone signal strength inside a home or office, you need a cellular phone signal booster. In order to improve the wireless service, the cell phone signal needs to be amplified. Our line of revolutionary cellular reception products will boost the cell phone signal inside your home, office, warehouse, hotel, golf course, facility. We can also design custom reception solutions to fit your needs and your budget! You won’t have to go outside or to a window to use your cell phone again. If you need a solution for a large facility please contact us.

Will a cell phone booster work with any wireless service?
Yes. We can provide you with a cell reception solution for your carrier, no matter who it is. All of our products marked ‘Dual Band’ operate on both of the two main carrier frequencies. Or, you can buy a ‘Single Band’ kit if you know which system type your carrier uses. If you’re not sure what you need, CLICK HERE.

What benefits can I expect from using a KS Antenna cell booster product?
You can stop suffering from dropped calls when you’re indoors.

• Most cellular networks were built for highways -- to provide the best coverage for people in their cars. When you’re indoors, chances are you encounter dead cell zones—areas where your cell phone signal becomes weak, crackly and full of static, or where the cell phone signal drops off completely. Many building materials interfere with, or block, the cell phone signal. With a wireless range extender, you can bring that outside cell phone signal inside – where you need it the most.
    
• You can extend the battery life of your cell phone. Because the Wireless Extender boosts the signal, the phone will consume less power to capture the cell phone signal, thus conserving the battery of the phone- enabling you to talk longer.
    
• Many cell phone users see the benefit of replacing their expensive landline phone service because they use their cell phone the most. The problem is that in many cases the wireless coverage isn’t good in their home. Wireless Extenders’ cellular phone signal booster improves the wireless coverage and will allow you to do away with that expensive landline connection. Imagine being able to cut the cord from your local telephone company!
    
• In addition, our cellular phone signal boosters enhance the following wireless applications:
• Sending and receiving text messages
• Instant messaging
• Picture mail
• Internet usage from your cell phone
• PDA interactive messaging
• 3G high-speed data
• Downloading software
• Security systems backup

Why do I lose cell phone signal strength indoors?
Several factors affect cell phone signal penetration into buildings, including building material (metal, concrete, wood), wall density, number of windows and building height. Cell phone signals work a little like television signals (without cable or satellite). Remember the tall antennas that used to be on every house in the neighborhood? That antenna captured the television signal and brought it into the house to the TV. Fortunately, modern technology lets us capture a cell phone signal in a similar fashion, but with a MUCH smaller antenna.

Can I use a KS Antenna product in my home?
Yes, KS Antenna Solutions products can be used in both homes and businesses. Many consumers want to use their cell phone to replace an expensive landline phone, and many more need a stronger cell phone signal for their home office.

Can I use a KS Antenna product in my business?
Absolutely. Most businesses invest a great deal of money in cellular phone service for the benefit of owners, employees and customers. In a business situation, more than anywhere, a cellular phone signal booster is a necessity, not a luxury.

How can I tell if it will help extend coverage in my home or office?
You can run a simple test. If you can place a call outside your home or office, a KS Antenna booster unit will help you by boosting the signal inside the building. If there is no signal outside, this unit will not give you an improvement in coverage. Remember, we can only help improve your signal strength if you have enough of a signal outside to place a call. To view our North American cell reception solutions CLICK HERE. To see our full line of UK or International cell reception solutions CLICK HERE.

What can I expect my cell phone signal range and strength to be inside my home or office?
The closer you are to the base, the stronger the signal. This will vary with different conditions. Some of the conditions that will affect the improved coverage area are signal strength outdoors, the type of walls in the home, the placement of the unit and proximity to cellular towers.

Your expectations should be that your indoor coverage will be improved. You will be able to make calls where you couldn’t before. The coverage improvement will depend upon many factors. The intent of  cellular booster products are to bring outside coverage inside. If you want an even stronger signal, consider a more powerful signal antenna or an internal directional antenna, all of which are available through us. To contact us CLICK HERE.

How does a cellular phone signal booster work?
Once installed, the booster captures the stronger cell phone signal from the outside wireless network and amplifies the signal inside, thus improving your wireless coverage. It’s that simple.

Can a KS Antenna product help my signal in my car, boat or RV?
Our products will work great in many mobile applications. The mobile signal boosters will help coverage in your car, boat or RV. The mobile booster kits come with everything you need including a 12V cigarette style power connection. This unit can be installed in virtually any location that wireless service needs improvement.

Where should I put the base unit to get the best coverage?
Where you need coverage the most. The base unit is the component that amplifies the signal inside. The coverage is improved in a circular manner from the base unit. The farther you are away from the base unit, the weaker the signal. The base could be placed in the family room, the basement, an office, a bedroom, a home office or a central location.

Where is the best place to put my external antenna signal antenna?
The external signal antenna should be placed at the highest point in your building in order to “catch” the signal as it goes by. This could be in the attic or on the roof. We advise against putting the signal antenna too close to the base unit. The signal antenna should have at least 15 feet of separation from the base unit.

Is a cellular phone signal booster the same as a wireless router; will it help my WIFI signal?
The unit will not help your WIFI service. This unit is designed to work with wireless cellular phones and devices. The WIFI in your home or office uses a different frequency.

Can I install a KS Antenna booster kit myself?
Our products are designed so that it is easy to install. Each kit comes with everything you need and we have included installation instructions in the unit package for you.

Does KS Antenna Solutions have a return policy on their Signal Boosters?
Yes. We offer you a 30-day money back guarantee. You may return the signal booster for a full refund within 30 days of receipt of your shipment. For specific details of the return procedure within 30 days, please call 1-888-299-0237 or CLICK HERE to contact us here.

Returned merchandise must include all original components, literature, warranties, and packaging in the same condition in which it was received. Refunds for returns will cover product amount and any sales taxes charged. Refunds will not be made for any shipping and handling charges. Returns not meeting these conditions will be subject to a repackaging fee of 20% of the price paid for the product (not including taxes). Damaged merchandise, cosmetically or otherwise, is subject to a restocking fee on a case-by-case basis. If an order has shipped, it is the purchaser’s responsibility to accept the shipment and return the order per this return policy. Orders that are refused at the designated shipping address may incur a 20% repackaging fee.

Do KS Antenna Solutions products have a warranty?
Yes, our products are covered by a one year warranty covering parts and labor.